FAQ
How soon can I receive my order?
While delivery times may vary depending on your exact location, typical delivery times are as follows;
Victoria – 1-2 business days
SA/NSW/ACT –1-3 business days
QLD/TAS – 3-4 business days
Perth/NT – 4-6 business days
Delivery for remote towns (more than 50km out of the CBD can take up to an extra 2-3 days)
Do you accept returns?
Products can be returned within 7 days of their purchase as long as they are returned in same
packaging and unused.
How much does delivery cost?
All orders
over $500 is free express shipping across Australia.
Orders that are
$0-$200 = $35 delivery charge
Orders that are
$200-$499 = $49 delivery charge
What are artificial garden walls?
Artificial garden walls are designed to replicate natural gardens walls without the hassle and cost of constant upkeep. No more watering, pruning or cleaning up the mess of dead leaves.
What are the benefits are artificial green walls?
Benefits include:
- No more watering. Save on those water bills
- UV protected
- Instant feature
- Life like appearance
- Instant privacy hedge
- Durable
- Anti bug and allergy
- Minimal maintenance
- Mess free
- Easy DIY
How do I clean my garden wall?
If outdoor and uncovered the rain will clean the garden wall, if under cover simply hose it down. If indoors you can use a gentle duster or a damp cloth.
Do they last in the sun?
Yes, you have an 8 year UV warranty on our garden walls.
What are my delivery options?
If orders are over $500 its free express shipping Australia wide. Otherwise you can pick up your new garden wall from our Hoppers Crossing showroom at your convenience.
What are your payment options?
Payment
options include Apple Pay, Google Pay, Visa, Mastercard, Paypal, Shop Pay, Afterpay, Humm.
Do you offer artificial green wall installation services?
Yes! We offer free measure and quote services across Victoria. Click here to contact our expert installation team.
Do you have a showroom?
Yes, you can visit our showroom at 1/419-425 Old Geelong Road Hoppers Crossing VIC 3029.
What warranty do you offer?
All of our standard garden walls come with an 8 year UV warranty.
What can we install our garden wall onto?
The panels can simply be attached to Timber, plasterboard, chain link fence. For other materials such as metal and brick please check our installation guide here.
Contact Us
Do you have any questions?
